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Career Opportunities

Aspire for Greatness

Greatness starts with an individual dream and is realized through action and determination to be the best. At ADi, our vision of Information Technology Enlightenment, through the right people and the right products, is achieved each day by our team of experts. Our sales team makes a significant contribution to the success of our organization by educating our customers about how our products directly address key issues they face. Including, but not limited to: improving productivity, security concerns, and targeting cost containment and reduction.

 

Career Growth

 

ADi recognizes both the depth and diversity of our staff, and value the unique strengths that each individual offers. Our objective is to provide our staff with opportunities for growth.

 

 

Inside Sales Resource (ISR)

 

Overview:

Assurance Data Inc. is looking to hire Customer Relationship Representatives that will play a critical part in customer advocacy and maintaining 95% customer retention rate.   These critical roles offers the opportunity to join the fastest growing private technology reseller provider and join a team whose production continues to have a significant impact on the growth of Assurance Data Inc.. 

 The Customer Relationship Representatives should be interested in breaking out of the standard role. This is a highly visible position that offers someone the chance to interact as an active liaison with every business unit in the organization.

 What we look for are customer service specialists interested in enhancing their career by being exposed to multiple environments while working with a recognized product leaders. What we offer is a unique career opportunity with multiple paths to explore. These values are integrated into how we work with the customer and each other. 

 Responsibilities:

  • Sell maintenance renewals to existing Assurance Data inc. Customers
  • Sell training, services and software to existing customers when applicable
  • Identify and work through product refresh and additional opportunities with existing customers
  • Maintain primary contact with established Assurance Data Inc. Customers which requires communication via email and phone communication
  • Discuss our products from a technical overview perspective
  • Interface with accounting, sales, professional services and support as well as other contacts within Assurance Data Inc. in regard to customer needs and wishes
  • Participate in process development for the Customer Relations team
  • Maintain customer information in CRM.
  • Schedule and coordinate training  for new and existing customer base

 Qualifications:

  • Proven Over-Achiever: You have consistently exceeded the expectations set out in front of you.
  • Autonomous: You can stand on your own as the point person while resolving an issue.
  • Creative and Analytical but Process-Oriented: You can take business problems, coupled with existing processes and technology, and transform these into service and process requirements.
  • Collaborative: You enjoy working in the ultimate cross functional environment, learning from others and collectively sharing accomplishments with others.
  • Process-Oriented: You can take business problems, coupled with knowledge, processes, and technology, and transform these into an answer for customers.
  • Ambitious: You are excited about joining and growing within an awesome company where you are making a real difference to customers and their business.
  • Service Oriented: You are adept at communicating to a wide range of people and enjoy providing quality service.
  • Efficient: You ensure projects are completed on-time, to-budget with the highest technical expertise and professionalism, while maximizing customer satisfaction.
  • Startup: While we have grown beyond startup to a recognized leader in network security, things still move fast here. Really fast. You enjoy that type of environment and thrive on the pace.
  • Degreed: You have relevant education that lines up with the work.

 

 

 

Assurance Data Inc. is committed to diversity in its workforce. Assurance Data Inc. is an equal employment opportunity employer and considers all qualified applicants without regard to gender, race, veteran, or disability status. Women and people of color are encouraged to apply.

 

 

 

 


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